Corporate Office:
20 Corporate Park Drive, Suite 150
Pembroke MA 02359
Cambridge, MA Office:
2534 Massachusetts Ave,
Cambridge, MA 02140
We are hiring both service technicians as well as office staff. Experience is preferred but we will invest in training the right people.
Secured Environments a privately-owned pest control company that exhibits exceptional customer service, ongoing training for technicians, top notch service technology and an environment that enables our people to develop great skills. A fast-growing company there are new opportunities for growth and advancement. We are looking competent individuals that are the best and the brightest personalities to ensure that our customers and employees know how important they are. Will train the right people. Job consists of working independently providing services to clients both commercial and residential.
Skills: Good attitude, willing to learn a trade, being prompt.
Pre hire background check, driving record , and drug screen
Take home vehicle assigned after training (not for personal use)
Job Type: Full-time
Salary: $23.00 - $30.00 per hour
Work Location: On the road
Office located off Exit 27 ( Old exit 12) in Pembroke, MA
Customer service duties include answering phone calls and customer inquiries, scheduling service calls, acknowledging and responding to customer’s concerns, facilitate communication between the customer and service technicians, participating in regular training in order to have a knowledgeable understanding of the products we use, communicating and coordinating with colleagues as necessary, provide feedback on the efficiency of the customer service process, conduct follow ups with customers and technicians, ensure customer satisfaction and provide professional customer support.
Administrative duties include assisting with billing tasks, receive shipments and deliveries, provide support for technicians in the field, maintain customer database, provide support with building efficient routes, create work orders, maintain physical and electronic files and complete various projects assigned by the office manager. Reports to office manager.
About us & our industry: Our industry is an essential service which in many cases, we are urgently called upon. Maintaining a positive and understanding attitude to our customers and co-workers are paramount. We maintain a very professional work environment, with casual attire. The company has been founded on decades of experience and with that comes a very pleasant company to work for.
Benefits: PTO, Vacation , Health and Dental Insurance, retirement plan
Requirements: High School Diploma or GED or equivalent / Knowledge of Office 365 programs, (Word, Excel, Outlook Experience working in customer service a big plus but can train
Job Type: Full-time
Salary: $24.00 - $27.00 per hour
Work Location: On location
Office located off Exit 27 ( Old exit 12) in Pembroke, MA
We have experienced some amazing growth over the last few years. Our success comes fully from our service in the field and excellent communication from our office.
